Terms & Conditions

Effective Date: December 21, 2025
Last Updated: December 21, 2025

These Terms & Conditions (“Terms”) govern the use of www.myflightsportal.com (the “Website”) and the travel booking services provided by My Flights Portal, Inc. (“My Flights Portal,” “we,” “us,” or “our”).

By accessing this Website or completing a booking, you acknowledge, understand, and agree to be bound by these Terms in full.

1. Company Identification

Legal Entity: My Flights Portal, Inc.
Registered Address:
1142 Hicksville Rd,
Massapequa, NY 11758,
United States
Business Type: Independent, Self-Operated Online Travel Agency (OTA)
ARC Accreditation Number: 33760075

My Flights Portal operates as an ARC-accredited OTA, authorized to issue airline tickets in compliance with U.S. airline settlement standards administered by the Airlines Reporting Corporation (ARC).

2. Scope of Services

My Flights Portal provides:

• Flight search and booking facilitation
• Airline ticket issuance (subject to airline approval)
• Post-booking support as permitted by fare rules

We act solely as an intermediary between the customer and the airline.

3. Independent OTA Disclosure (No Airline Affiliation)

My Flights Portal:

• Is not an airline
• Is not owned, operated, or endorsed by any airline
• Does not control airline schedules, aircraft, services, or policies

All airline names are used for informational and descriptive purposes only.

4. Fare Accuracy & Real-Time Pricing

• All fares displayed are dynamic and real-time
• Prices, availability, taxes, and fees may change prior to ticket issuance
• A booking is not confirmed until an e-ticket is issued
• Fare selection does not guarantee availability.

5. Booking & Ticketing

• Payment authorization is required before ticket issuance
• Ticketing may take up to 24 hours or longer in certain cases
• A booking remains pending until ticketed
• If ticketing cannot be completed, the booking may be canceled or voided in accordance with airline and payment-network rules.

6. Payment, Security & PCI Compliance

• Payments are processed using PCI DSS-compliant systems
• No full card numbers or CVV data are stored
• Our infrastructure is scanned by an Approved Scanning Vendor (ASV), Backbone Security, Inc.
• Additional verification may be required to prevent fraud

Failure to complete verification may result in cancellation or voiding of the transaction.

7. Fraud Prevention & Verification

We reserve the right to:

• Perform security and fraud checks
• Pause ticketing where risk indicators are present

If the payer’s last name differs from the passenger’s last name, or inconsistencies are detected, we may contact the customer for verification.

This is a standard industry security practice.

8. Baggage, Seats & Ancillary Services

• Baggage allowance, seat selection, meals, and extras are governed by airline fare rules
• Some fares may include no baggage or seat selection
• Additional charges may apply directly by the airline

My Flights Portal does not guarantee baggage inclusion or seat assignment.

9. Changes, Cancellations & Refunds

All changes and refunds are subject to:

• Airline fare rules
• Penalties imposed by the airline
• Agency Fees

Any service or booking fee charged by My Flights Portal is NON-REFUNDABLE,
except where required by law

Refund timelines depend on airline processing and may take one or more billing cycles.

10. 24-Hour DOT Rule (Where Applicable)

In accordance with the U.S. Department of Transportation (DOT):

• Certain U.S. bookings may qualify for a 24-hour void or refund
• Eligibility depends on airline fare rules and timing of booking
• Agency fees are excluded unless legally required

11. Airline-Initiated Changes & Force Majeure

My Flights Portal is not responsible for:

• Airline schedule changes
• Cancellations or delays
• Aircraft substitutions
• Weather, strikes, government actions, or force majeure events

Such matters are under the airline’s sole control.

12. Customer Responsibilities

You are responsible for:

• Providing accurate passenger details
• Ensuring names match valid government ID
• Reviewing fare rules before booking
• Complying with airline policies and travel requirements

Errors in passenger details may result in denied boarding or additional charges.

13. Third-Party Links

Our Website may contain links to third-party sites.
We do not control or endorse third-party content and are not liable for their practices.

14. Limitation of Liability

To the maximum extent permitted by law, My Flights Portal shall not be liable for:

• Airline service failures
• Indirect, incidental, or consequential damages
• Losses arising from third-party actions

Our liability, if any, is limited to the service fee charged for booking facilitation.

15. Governing Law & Jurisdiction

These Terms are governed by:

• U.S. federal law, including DOT regulations
• Laws of the State of New York, without conflict-of-law principles

Any dispute shall be subject to the exclusive jurisdiction of New York courts.

16. Modifications to Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised effective date.

Continued use of the Website constitutes acceptance of the updated Terms.

17. Contact Information

📧 Email: 1142 Hicksville Rd, Massapequa, NY 11758 | US
📞 Phone: +1-855-738-4269
💬 Live Chat: Available on www.myflightsportal.com

Final Acceptance Notice

By accessing www.myflightsportal.com or completing a booking, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.