Privacy Policy

Effective Date: December 21, 2025
Last Updated: December 21, 2025

This Privacy Policy explains how My Flights Portal, Inc. (“My Flights Portal,” “we,” “us,” or “our”) collects, uses, processes, stores, shares, and protects personal information when you access or use www.myflightsportal.com (the “Website”) or our services.

1. Company & Regulatory Identity

Legal Entity: My Flights Portal, Inc.
Registered Address:
1142 Hicksville Rd,
Massapequa, NY 11758,
United States
Business Type: Independent, Self-Operated Online Travel Agency (OTA)
ARC Accreditation Number: 33760075

My Flights Portal operates in compliance with U.S. federal and state laws, applicable international privacy regulations, and airline industry standards.

2. Scope of This Policy

This Privacy Policy applies to:

• Website visitors
• Customers booking travel services
• Users communicating via phone, email, or live chat
• All digital and offline interactions related to our services

By using our Website or services, you expressly consent to the practices described in this Policy.

3. Information We Collect

3.1 Personal Information

We may collect the following categories of personal data:

• Full name
• Email address
• Phone number
• Billing address
• Travel details (itinerary, passenger names, preferences)
• Communication records (calls, emails, chats)

3.2 Sensitive & Payment Information (Strictly Limited)

We do NOT store, retain, or archive any full credit card numbers, CVV codes, or payment authentication data.

Payment data is collected securely and transiently through PCI DSS–compliant payment systems only for transaction authorization and processing.

4. Payment Security & PCI Compliance

• My Flights Portal follows PCI DSS–compliant procedures for all payment interactions.
• Our systems are regularly scanned by an Approved Scanning Vendor (ASV), Backbone Security Inc
• All payment transactions are encrypted and processed through secure, industry-standard channels
• No payment card data is ever stored on our servers, databases, or systems

This ensures maximum protection against unauthorized access, misuse, or data breaches.

5. How We Use Information

We use collected information strictly to:

• Process and manage travel bookings
• Communicate booking updates and confirmations
• Provide customer support and service fulfillment
• Comply with airline, ARC, DOT, and legal obligations
• Prevent fraud, unauthorized transactions, and abuse
• Improve operational performance and service quality

We do not sell, rent, or trade personal data.

6. Real-Time Fare & Booking Data

All fares displayed or quoted are real-time and dynamically sourced from airline systems. Fare availability, pricing, and conditions are controlled by airlines and may change prior to ticket issuance.

7. Data Sharing & Disclosure

We may share information only when necessary with:

• Airlines and Global Distribution Systems (GDS)
• Payment processors (PCI-compliant only)
• Accredited travel partners and settlement entities
• Professional service providers operating under strict confidentiality

Customer support operations may be professionally outsourced to specialized service providers operating under contractual confidentiality, security, and compliance obligations.

8. International Data Transfers

As a global travel services provider, data may be processed or accessed across borders.

All international transfers comply with:

• GDPR (EU/EEA)
• UK GDPR
• Applicable U.S. privacy laws
• Contractual and technical safeguards

9. Data Retention

Personal data is retained only for as long as legally required to:

• Fulfill contractual obligations
• Meet airline, ARC, accounting, or regulatory requirements
• Resolve disputes or enforce agreements

Payment data is never stored.

10. User Rights

Depending on your jurisdiction, you may have rights including:

• Access to your personal data
• Correction of inaccurate information
• Deletion of data (subject to legal retention requirements)
• Restriction or objection to processing
• Data portability

Requests can be submitted to Support@myflightsportal.com.

11. Cookies & Tracking

Our Website may use cookies and similar technologies for:

• Site functionality
• Security
• Performance analytics

Users may manage cookie preferences through browser settings.

12. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect data from minors.

13. Data Security Measures

We maintain administrative, technical, and physical safeguards, including:

• Encrypted systems
• Access controls
• Continuous monitoring
• Periodic security audits
• PCI DSS compliance checks

Despite best efforts, no system is 100% secure; however, we apply industry-leading protections to minimize risk.

14. Limitation of Liability

My Flights Portal shall not be held liable for:

• Airline-controlled data inaccuracies
• Airline-initiated changes, cancellations, or disruptions
• Events beyond reasonable control

Our role is limited to lawful facilitation and support.

15. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of updates.

16. Contact Information

For privacy-related inquiries:
📧 Email: Support@myflightsportal.com
📍 Address: 1142 Hicksville Rd, Massapequa, NY 11758 | US

Final Legal Notice

By accessing www.myflightsportal.com or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy in full.