Effective Date: December 21, 2025
Last Updated: December 21, 2025

This CCPA / CPRA Policy explains the rights of California residents and how My Flights Portal, Inc. (“My Flights Portal,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

This Policy supplements our Privacy Policy and applies solely to individuals who are California residents, as defined under California law.

1. Business Identification

Business Name: My Flights Portal, Inc.
Registered Address:
1142 Hicksville Rd, Massapequa, NY 11758 | US Website: www.myflightsportal.com
Business Type: Independent, Self-Operated Online Travel Agency (OTA)
ARC Accreditation Number: 33760075
Contact Email: Support@myflightsportal.com

2. Categories of Personal Information Collected

Within the last 12 months, we may have collected the following categories of personal information, as defined by CCPA/CPRA:

(A) Identifiers

Name
Email address
Phone number
Billing address
IP address

(B) Commercial Information

Travel itineraries
Booking details
Transaction history

(C) Internet or Network Activity

Website interactions
Device and browser data

(D) Customer Service Communications

Emails
Phone calls
Live chat records

Important:
➡️ We do NOT collect, store, or retain full credit card numbers, CVV codes, or payment authentication data.

3. Purpose of Collection

Personal information is collected strictly for business and operational purposes, including:

Facilitating flight bookings and ticket issuance
Customer support and service fulfillment
Fraud prevention and transaction security
Compliance with airline, ARC, DOT, and legal obligations
Improving service quality and operational efficiency

We do not use personal data for unlawful or undisclosed purposes.

4. Payment Security & Compliance

All payments are processed using PCI DSS–compliant systems
Our infrastructure is regularly scanned by an Approved Scanning Vendor (ASV), Backbone Security, Inc.
No payment card data is stored on our servers or databases
Payment data is processed transiently and securely only for authorization purposes

5. Sale or Sharing of Personal Information

❌ No Sale of Personal Information
My Flights Portal does NOT sell personal information, as defined under CCPA/CPRA.

❌ No Cross-Context Behavioral Advertising
We do not share personal data for cross-context behavioral advertising or targeted advertising purposes.

6. Disclosure of Personal Information

We may disclose personal information only when necessary to:

Airlines and Global Distribution Systems (GDS)
PCI-compliant payment processors
Settlement, accounting, and regulatory authorities
Contracted service providers (under strict confidentiality obligations)

All disclosures are limited to what is necessary and lawful.

7. Data Retention

Personal information is retained only for as long as reasonably necessary to:

Fulfill contractual obligations
Meet regulatory and accounting requirements
Resolve disputes or enforce agreements

Payment card data is never retained.

8. California Consumer Rights

California residents have the following rights:

🔹 Right to Know
Request disclosure of:

Categories of personal information collected
Sources of collection
Business purposes
Categories of third parties with whom data is shared

🔹 Right to Access
Request a copy of personal information collected about you.

🔹 Right to Delete
Request deletion of personal information, subject to legal and regulatory exceptions.

🔹 Right to Correct
Request correction of inaccurate personal information.

🔹 Right to Limit Use of Sensitive Personal Information
We do not use sensitive personal information beyond permitted business purposes.

🔹 Right to Non-Discrimination
You will not be discriminated against for exercising your privacy rights.

9. How to Exercise Your Rights

California residents may submit requests by:

📧 Email: Support@myflightsportal.com
📍 Address:
My Flights Portal, Inc.
1142 Hicksville Rd, Massapequa, NY 11758 | US

We may verify your identity before processing requests.
Requests are responded to within 45 days, as required by law.

10. Authorized Agents

You may designate an authorized agent to submit requests on your behalf, provided valid written authorization is supplied.

11. Children’s Information

Our services are not directed to individuals under 16 years of age.
We do not knowingly collect personal information from minors.

12. Security Safeguards

We maintain reasonable and appropriate security measures, including:

Encryption
Access controls
Monitoring and audits
PCI DSS-aligned payment handling

13. Policy Updates

This CCPA / CPRA Policy may be updated periodically. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of changes.

14. Final Notice

By using www.myflightsportal.com, California residents acknowledge that personal information is collected and processed in accordance with this CCPA / CPRA Policy and applicable California law.