At My Flights Portal, Inc., customer support is a core part of our service. We provide round-the-clock assistance to ensure travelers receive timely help before, during, and after their booking.

Our support team is available 24 hours a day, 7 days a week, across multiple channels, to assist with flight reservations and related inquiries.

How We Support You

Our customer service team can assist with:

Flight booking guidance and fare clarification
Ticketing status and confirmation support
Name verification and booking validation
Changes, cancellations, and refund assistance (as per airline fare rules)
Airline schedule changes and service updates
Baggage, seat, and fare condition inquiries
General travel-related questions

All support is provided in accordance with airline policies, DOT regulations, and OTA industry standards.

Support Channels (24/7)

You can reach us anytime through the following official channels:

📞 Phone Support:
+1-855-738-4269

💬 Live Chat:
Available directly on www.myflightsportal.com

📧 Email Support:
Support@myflightsportal.com

Professional Support Operations

To ensure continuous availability, our customer support operations are professionally managed and outsourced to a specialized travel services provider with experience in global OTA support.

All customer interactions are handled under:

Strict confidentiality standards
Data-protection and security controls
Compliance with applicable privacy laws

Important Support Disclosures

Customer support does not override airline fare rules or policies
Certain requests may require verification for security and fraud prevention
Ticketing, refunds, and changes are subject to airline approval and processing timelines
Some requests may require additional time depending on airline response

Our Commitment

We are committed to:

Clear and honest communication
Transparent guidance at every stage of booking
Secure handling of customer information
Fair, professional, and compliant service delivery

Our goal is to ensure every traveler receives reliable, informed, and respectful support, regardless of time zone or travel stage.

When to Contact Us

You should contact our support team if:

Your booking status shows “processing” or “pending”
You receive a request for verification
You need assistance understanding fare rules
Your airline makes a schedule change or cancellation
You have questions before confirming a booking

Final Notice

By contacting My Flights Portal customer support, you acknowledge that assistance is provided in line with airline fare rules, regulatory requirements, and our Terms & Conditions.